Privacy Policy
How GeoSolar handles your information.
Last Updated: June 2025
1. Introduction
GeoSolar (operated by GeoPower India Pvt Limited — "GeoSolar", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services.
By using our website or mobile application, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and mailing address when you fill out our contact form or request a consultation
- Property address, electricity bills, and energy consumption details when you request solar installation services
- Account credentials if you create an account on our platform
Device & App Information
- Device model, operating system version, and unique device identifiers
- App usage data, interaction patterns, and crash logs
- Approximate location based on IP address to serve relevant content
Technical Data
- IP address, browser type, device information, and usage data collected through cookies and analytics tools
- Pages viewed, time spent on pages, and navigation patterns
3. How We Use Your Information
GeoSolar uses your information for:
- Providing solar, software, EV charging and energy management consultation and services
- Processing your inquiries and responding to your requests
- Sending quotes, proposals, and service-related communications
- Improving our website, mobile app, and customer experience
- Sending push notifications (with your consent) for updates and offers
- Analysing app performance and fixing technical issues
- Complying with legal obligations
4. Third-Party Services
We may use third-party services that collect information for analytics, crash reporting, and advertising:
- Google Analytics for website and app usage analysis
- Google Firebase for push notifications and app analytics
- Payment gateways for transaction processing
- Social media platforms for marketing purposes
These third parties have their own privacy policies governing the use of your information.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers and contractors assisting with solar installation
- Government authorities as required by law
- Payment processors for transaction processing
- Analytics providers to improve our services
6. Data Retention & Deletion
We retain your personal information only as long as necessary to provide you with our services and for legitimate business purposes. You may request deletion of your data at any time by contacting us. Upon your request, we will delete your personal information from our systems within 30 days, subject to legal obligations that may require us to retain certain data.
To request data deletion, please email us at geopowerindia@gmail.com with the subject "Data Deletion Request".
7. Data Security
GeoSolar implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
8. Cookies & Tracking
Our website and app use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser or device settings, though this may affect certain functionalities.
9. Your Rights
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time
- Opt out of marketing communications
- Request a copy of your data in a portable format
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
11. Third-Party Links
Our website and app may contain links to third-party websites. GeoSolar is not responsible for the privacy practices of these external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
GeoPower India Pvt Limited
A-87, Basant Kaur Marg, Malviya Nagar,
New Delhi - 110017
Phone: +91 9711794449
Email: geopowerindia@gmail.com